Call Center Manager | Senior Customer Experience Manager
SUMMARY
- A customer-centric professional with over 10 years of experience in customer service, sales, business development and streamlining process to enhance operational effectiveness
- Hands on experience in Sales and Administration Management, Process Management, Pre-Sales Management, Training and Development, Performance Management, Client Relationship Management, Quality Assurance, Grievance Handling and Team Management
- Proficiency in handling...
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